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Fullworks Support Diagnostics

Fullworks Support Diagnostics

fullworks द्वारा
डाउनलोड गर्नुहोस्

विवरण

Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.

This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.

Key Features

  • Automatic plugin discovery – Detects compatible plugins with support-config.json files
  • System information collection – Gathers essential WordPress environment data
  • wp-config.php debug management – Safely modify debug constants with automatic backups
  • Shortcode scanning – Identifies shortcodes used across your site
  • Freemius integration – Collects license status and Freemius state for premium plugins
  • REST API endpoints – Allows secure remote diagnostics with temporary access links
  • Sensitive data protection – Masks API keys and other confidential information
  • Debug log monitoring – Checks and displays the most recent log entries

Debug Management

The plugin can safely manage debug constants in wp-config.php:

  • Enable/disable WordPress debugging with a single click
  • Automatically creates backups of wp-config.php before any modifications
  • Clearly marks all changes with comment blocks for easy identification
  • Safely removes all modifications when the feature is disabled
  • Monitors debug log files for recent entries

Security Considerations

  • All wp-config.php modifications require explicit admin confirmation
  • Access keys can be regenerated at any time
  • Temporary access links expire after 24 hours
  • API keys and sensitive data are masked in diagnostic reports
  • REST API endpoint can be disabled if not needed

Usage Instructions

For Site Owners

  1. Only install when directed by support personnel
  2. Go to Tools Plugin Support Diagnostics in your WordPress admin
  3. If instructed, enable debug management and select appropriate debug constants
  4. Click “Generate Diagnostic Data”
  5. Share the diagnostic information with support using one of these methods:
    • Copy to clipboard
    • Download as JSON
    • Use the temporary direct access link (valid for 24 hours)
  6. When troubleshooting is complete, disable any debug options and consider deactivating the plugin

For Plugin Developers

To make your plugin compatible with Support Diagnostics, create a support-config.json file in your plugin’s root directory. See the example-support-config.json file included in the plugin for reference.

स्थापना

  1. Upload the plugin files to the /wp-content/plugins/fullworks-support-diagnostics directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Use the Tools->Plugin Support Diagnostics screen to configure the plugin
  4. IMPORTANT: Only activate and use this plugin when instructed by plugin support personnel

प्रश्नोत्तर

Is it safe to modify wp-config.php?

Yes, with appropriate caution. The plugin:
1. Creates a backup of wp-config.php before any changes
2. Uses the WordPress filesystem API for all operations
3. Clearly marks all changes with comment blocks
4. Provides a UI that clearly explains all modifications
5. Automatically removes changes when disabled
6. Requires admin privileges to make any changes

What information is collected?

The plugin collects:
* Basic WordPress environment information
* Plugin-specific data as configured in support-config.json files
* Current status of debug constants
* Shortcode usage across the site
* Database table information for specific plugins
* License/activation status for premium plugins (via Freemius)
* Recent debug log entries when available

How do I integrate this with my plugin?

Add a support-config.json file to your plugin directory with specific diagnostics configuration. See example-support-config.json for reference.

How do I share diagnostic data securely?

The plugin provides three methods:
1. Copy the data to your clipboard
2. Download the data as a JSON file
3. Generate a temporary access link (valid for 24 hours) that support personnel can use to access the diagnostics remotely

Can I disable remote access to diagnostics?

Yes, the REST API endpoint can be disabled in the plugin settings. You can also regenerate access keys at any time for security.

समीक्षाहरू

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योगदानकर्ता र डेभलपरहरू

“Fullworks Support Diagnostics” खुला स्रोत सफ्टवेयर हो। निम्न व्यक्तिहरूले यो प्लगिनमा योगदान गरेका छन्।

योगदानकर्ताहरू

“Fullworks Support Diagnostics” लाई आफ्नो भाषामा अनुवाद गर्नुहोस्

विकासमा रुचि छ?

आरएसएस द्वारा कोड ब्राउज गर्नुहोस्, एसभीएन रिपजिटरी हेर्नुहोस्, वा विकास लग को सदस्यता लिनुहोस्।

चेन्जलग

1.0.0

  • Initial release
  • Added wp-config.php debug constant management with safety features
  • Implemented Freemius module detection and data collection
  • Added REST API endpoints for remote diagnostics

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